Optus Email

Emailing Optus Customer Support by GetHuman

No Email Address
For Customer Support
Ranked #1 of 2 contacts
Why do you want to write to Optus?
Optus does not have a customer service email address. Tell us what problem you're writing them about and we can give tailored advice on what to do.

Customers recently wanted to email Optus about the following:

I have an enquiry. I recently had a bad experience with another ISP and I want to make...
my phone number has not been ported to a telstra account. i have validated my optus acc...
Hi can you plz tell me epic plan I’m on how long is it meant to last
Paid $** today and Paying account in full on Thursday can my service be reconnected bef...
Why am I getting annoying calls and letters about my nbn when I don't need to connect u...
I have been asking for my address to be changed and copies of my bills and still not re...
I would like to cancel my intranet installation I orders for ** Newton place **** Wacol...
To relocate my internet you were suppose to come on **th of September. But I don’t get...
Hi. My sim card has been deactivated for the past three months. Is it possible to react...
I would like to know how much internet we use on our home plan with Optus.
My land line is not working
I bought a prepaid sim last year. Is there anyway of reviving that number please
Help me with my issue

Optus Customer Service Email

The best way to get customer service help from Optus is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 99,198 GetHuman users who are Optus customers have searched for an email address for Optus customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your Optus issue! Being able to email Optus would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 1300300937 customer phone number. The reason why customers try to send emails to Optus is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Change plan. Since you cannot email Optus customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like Optus by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Optus

Optus does not provide customer service by email, but does provide it by phone. There are 2 ways to reach Optus across 2 communication modes: phone, web. In case you didn't realize there was an alternative, the best phone number for Optus customer support is 1300300937. With our free tools, you can check out the current wait time for Optus and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Optus customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Optus currently.

What's the connection between Optus and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Optus's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Optus Contact Info

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