Lufthansa Email

Emailing Lufthansa Customer Support by GetHuman

customer.relations@lufthansa.com
Customer Service Email
Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 2:15pm
Why do you want to write to Lufthansa?

Customers recently wanted to email Lufthansa about the following:

I am waiting for Lufthansa to transfer **** euros after an extremely long flight delay...
I want to make payment for my parents *nd checked bag as there was only * checked bagga...
I want to pay for my parent's *nd checked baggage as there was only * checked baggage f...
How to find the Passenger Locator Form on your site. **Afraid the site will not work pr...
I just have a general question. Can unvaccinated US citizens travel to Germany right now.
I was told my ticket, as Star Alliance Gold would be able to upgrade to First Class whe...
requesting to file for lost baggage my flight * **** going to frankfurt Germany on Luft...
I would like to ask about the covid vaccination requirements please
Want to understand the current status of the flight LH ***
I’m a United States citizen flying from Turkey back to the US. When do I need to get a...
good morning**i would like to take a montreal - porto ticket for * adults. The return P...
I can't understand if I need a pcr test to transit through frankfurt from Israel to the...

Help me with my issue

Lufthansa Email Support - by the Numbers

Email addresscustomer.relations@lufthansa.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2:15pm
Average wait3
Rank (overall)2
Alternate methodsphone, email, web
Quality of communication65%
Quality of help88%
Customer votes267
Information last updatedTue May 17 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-645-3880

Lufthansa Customer Service Email

Email Lufthansa customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Lufthansa customer service. This information is according to 32,238 GetHuman users who are also Lufthansa customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Lufthansa customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Lufthansa at their 800-645-3880 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change Flight. When you email Lufthansa one of their customer service agents sitting in one of their call centers, likely located in Germany, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Lufthansa by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Lufthansa

Lufthansa provides customer service by email and also by phone. There are 3 ways to reach Lufthansa across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for Lufthansa customer support is 800-645-3880. With our free tools, you can check out the current wait time for Lufthansa and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Lufthansa customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Lufthansa currently.

What's the connection between Lufthansa and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Lufthansa's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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