JC Penney Email

Emailing JC Penney Customer Support by GetHuman

No Email Address
For Customer Support
JC Penney Phone Number
Ranked #1 of 5 contacts
Why do you want to write to JC Penney?
JC Penney does not have a customer service email address. Tell us what problem you're writing them about and we can give tailored advice on what to do.

Customers recently wanted to email JC Penney about the following:

Trying to place an order & shipping & billing address is different. The online order w...
Yes, I just received a package from Penney's via UPS containing two pairs of shoes. The...
Can't access my account number and pay credit bill
I received my bathing suit today and love it but I need to exchange it for a larger siz...
received a wrong online order. can not find the easy spirit shoes i did order. i recei...
I ordered my son a necklace and charm for his birthday on the **th and it’s being sent...
I ordered a ring order number ****-****-****-*****My phone said it was delivered to my...
I am trying to track an order. I called customer service*number but your automated syst...
I do not have a cell phone - only a land line
Trying to find out if gift card is still valid. Tried to use it and they said it wasn...
I want to close my jcpenney credit card account
I made a order on *-**-** order ******************. I will like to know when the shippi...

Help me with my issue

JC Penney Customer Service Email

The best way to get customer service help from JC Penney is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 34,284 GetHuman users who are JC Penney customers have searched for an email address for JC Penney customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your JC Penney issue! Being able to email JC Penney would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 800-322-1189 customer phone number. The reason why customers try to send emails to JC Penney is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Return an Item. Since you cannot email JC Penney customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like JC Penney by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting JC Penney

JC Penney does not provide customer service by email, but does provide it by phone. There are 5 ways to reach JC Penney across 5 communication modes: phone, web, facebook, twitter, chat. In case you didn't realize there was an alternative, the best phone number for JC Penney customer support is 800-322-1189. With our free tools, you can check out the current wait time for JC Penney and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best JC Penney customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact JC Penney currently.

What's the connection between JC Penney and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer JC Penney's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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