JC Penney does not have a customer service email address, but we can tell you how to reach them. Better yet, tell us what problem you're writing them about and we can give tailored advice on what to do.
The best way to get customer service help from JC Penney is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 34,284 GetHuman users who are JC Penney customers have searched for an email address for JC Penney customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your JC Penney issue! Being able to email JC Penney would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 800-322-1189 customer phone number. The reason why customers try to send emails to JC Penney is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Missing order. Since you cannot email JC Penney customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like JC Penney by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
Contacting JC Penney
JC Penney does not provide customer service by email, but does provide it by phone. There are 5 ways to reach JC Penney across 5 communication modes: phone, web, facebook, twitter, chat. In case you didn't realize there was an alternative, the best phone number for JC Penney customer support is 800-322-1189. With our free tools, you can check out the current wait time for JC Penney and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best JC Penney customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us.Click here to see all the ways we know to contact JC Penney currently.