Despite the reported average reply time, the conversation with Facebook can take days or weeks. But one of our experts can stay on it and take care of it for you:
Get Help With Your Hacked Facebook Account.
We can help you unlock your account, or show you how.
Before emailing Facebook or after sending
While we try to find every shortcut we can for reaching Facebook customer service by email, we also recommend looking up the tips we have for your specific issue. Whether you're about to email email@example.com or already have, it's worth checking for precise instructions.
Popular reasons why customers like you write emails to Facebook:
If you're in mid-conversation with Facebook, or have already emailed with their customer support and aren't satisfied with the results, there's a good chance we can help. And if you have a moment, let other Facebook customers know what you think of their customer support.