Chegg Email

Emailing Chegg Customer Support by GetHuman

jack@chegg.com
Customer Service Email
Average reply: (44 hours)
Expect replies: Mon-Fri 10am-8pm EST
Usually writes back @ 1pm
Why do you want to write to Chegg?

Customers recently wanted to email Chegg about the following:

chegg hung up on me when i asked a question, AFTER WAITING ON THE LINE FOR ** MINUTES...
I got suspended wrongfully for having multiple accounts. Please unsuspend me as I am no...
My account got suspended even though I don't break and term and condition rule. I got h...
Hi! I was wondering if there is any possible way you can take down the questions that I...
I returned a book, I was told I will get a refund
I had no idea why once I login my account, the website said I am not using my Original...
Hi i am Ivan and I had no idea why once i login my Account, The website said I am not u...
My name is Angelo I am using chegg, it says subscribe, I try it but not working?
I need to stop service
Hello,**I have been a user of Chegg for a couple years now and do not usually have any...
Someone has gotten onto my account and changed my devices to where I am unable to use C...
My debit card was used to purchase items from your company. This is a fraudulent use...

Help me with my issue

Chegg Email Support - by the Numbers

Email addressjack@chegg.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 10am-8pm EST
Most likely time of response1pm
Average wait44
Rank (overall)2
Alternate methodsphone, email, chat, twitter, web
Quality of communication67%
Quality of help73%
Customer votes273
Information last updatedSat Oct 17 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chegg Customer Service Email

Email Chegg customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Chegg customer service. This information is according to 48,966 GetHuman users who are also Chegg customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Chegg customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Chegg at their 855-581-9873 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Return an Order. When you email Chegg one of their customer service agents sitting in one of their call centers, likely located in Florida, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 10am-8pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Chegg by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Chegg

Chegg provides customer service by email and also by phone. There are 5 ways to reach Chegg across 5 communication modes: phone, email, chat, twitter, web. In case you didn't realize there was an alternative, the best phone number for Chegg customer support is 855-581-9873. With our free tools, you can check out the current wait time for Chegg and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Chegg customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Chegg currently.

What's the connection between Chegg and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Chegg's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Chegg Contact Info

Email-based customer care with other companies

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!