Chegg Email

Emailing Chegg Customer Support by GetHuman

jack@chegg.com
Customer Service Email
Average reply: (66 hours)
Expect replies: Mon-Fri 10am-8pm EST
Usually writes back @ 9:30am
Why do you want to write to Chegg?

Customers recently wanted to email Chegg about the following:

When I look up a question on chegg it will not load the problem all the way and it will...
cancel my payment method
hello want to change email
I can't change a device on my chegg account, like there isn't a button to do so. Even t...
It's showing me that your account is suspended due to sharing but i did not share my ac...
I keep getting the "Please try again" messag on laptop when verifying that Iam a human.
I just made a subscribtion and I'm stuck please verify you are human. Every time I pres...
Hello *Sorry, but I accidentally renewed my subscription. Can I get a refund? It's just...
quest to delete my account cancel my account from the company's database.
My account is been locked because I use VPN
My account is been locked because I use VPN.
My account is been locked because I use VPN when I use chegg.

Help me with my issue

Chegg Email Support - by the Numbers

Email addressjack@chegg.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hoursMon-Fri 10am-8pm EST
Most likely time of response9:30am
Average wait66
Rank (overall)2
Alternate methodsphone, email, chat, twitter, web
Quality of communication86%
Quality of help95%
Customer votes295
Information last updatedMon Oct 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chegg Customer Service Email

Email Chegg customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Chegg customer service. This information is according to 48,966 GetHuman users who are also Chegg customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Chegg customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Chegg at their 855-581-9873 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Missing Order. When you email Chegg one of their customer service agents sitting in one of their call centers, likely located in Florida, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 10am-8pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Chegg by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Chegg

Chegg provides customer service by email and also by phone. There are 5 ways to reach Chegg across 5 communication modes: phone, email, chat, twitter, web. In case you didn't realize there was an alternative, the best phone number for Chegg customer support is 855-581-9873. With our free tools, you can check out the current wait time for Chegg and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Chegg customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Chegg currently.

What's the connection between Chegg and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Chegg's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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