Canon USA Email

Emailing Canon USA Customer Support by GetHuman

Carecenter@cits.canon.com
Customer Service Email
Average reply: (60 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 2pm
Why do you want to write to Canon USA?
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Customers recently wanted to email Canon USA about the following:

I ordered three lenses on June **th, a **mm, a **mm and a **mm which is on back order...
I need human assistance setting up a new PIXMA MG**** multi-function with a USB cable.
Fax on mx*** not fax* sending....*Says incomplete
My pixma mx*** prints and copies but the fax is coming through as incomplete nothing tr...
My canon printer is saying to cancel printing and to turn it off but it didn't work.It...
Printer will not print. I get a notice printer is offline.
Wish List**I am not a professional photographer. I am a pilot. I have used a PowerSho...
On ****** I contacted Cannon Tech Support for help in installing my Cannon TS**** print...
I contacted Cannon Tech Support on ****** to get my Cannon TS**** printer installed on...
lost many printer scanner functions when installed a new PC
My order is being shipped to the wrong address. Order number *********
Following the release of the eos webcam utility software? **I have a technical question...

Help me with my issue

Canon USA Email Support - by the Numbers

Email addressCarecenter@cits.canon.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2pm
Average wait60
Rank (overall)3
Alternate methodsphone, email, web
Quality of communication64%
Quality of help83%
Customer votes33
Information last updatedFri Nov 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-828-4040

Canon USA Customer Service Email

Email Canon USA customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Canon USA customer service. This information is according to 7,728 GetHuman users who are also Canon USA customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Canon USA customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Canon USA at their 800-828-4040 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Where to buy. When you email Canon USA one of their customer service agents sitting in one of their call centers, likely located in New Mexico, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Canon USA by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Canon USA

Canon USA provides customer service by email and also by phone. There are 4 ways to reach Canon USA across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for Canon USA customer support is 800-828-4040. With our free tools, you can check out the current wait time for Canon USA and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Canon USA customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Canon USA currently.

What's the connection between Canon USA and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Canon USA's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Canon USA Contact Info

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