British Telecom Email

Emailing British Telecom Customer Support by GetHuman
Customer Service Email
Average reply: (2.2963 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1:15pm
Why do you want to write to British Telecom?

Customers recently wanted to email British Telecom about the following:

Sim is locked need you to call me
hi, I've received a bill for £**, I don't know how this can be because i don't have bro...
HI I want to speak to someone, I was about to recommend BT moblile to a friend. He need...
I cannot use my telephone as the line is crackling and I am paying my bill there I noth...
I wish to send a letter by e mail to customer relations but cannot find an address on G...
I telephoned my wife today from my mobile it showed user busy but she wasn’t, it showed...
We reported my fathers phone out of order ** hours ago but it is still not working. My...
Hello, on the **th October I contacted BT on line to question*why my data usage settin...
Broadband keeps crashing *Test speeds over last month sometimes as low as **Sometimes c...
*********** land line has gone dead
Hi i need my small bt box removed from my front door as getting new door fitted .I woul...
My mobile ***********) with BT is now out of contract and I want to change onto a sim o...

Help me with my issue

British Telecom Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response1:15pm
Average wait2.2963
Rank (overall)2
Alternate methodsphone, email, web, chat, facebook, twitter
Quality of communication71%
Quality of help82%
Customer votes44
Information last updatedSat May 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800-800150

British Telecom Customer Service Email

Email British Telecom customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for British Telecom customer service. This information is according to 990 GetHuman users who are also British Telecom customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, British Telecom customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling British Telecom at their 0800-800150 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Complaints or Billing issues. When you email British Telecom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like British Telecom by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting British Telecom

British Telecom provides customer service by email and also by phone. There are 10 ways to reach British Telecom across 6 communication modes: phone, email, web, chat, facebook, twitter. In case you didn't realize there was an alternative, the best phone number for British Telecom customer support is 0800-800150. With our free tools, you can check out the current wait time for British Telecom and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best British Telecom customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact British Telecom currently.

What's the connection between British Telecom and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer British Telecom's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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