British Telecom Customer Service

Answers to Common Problems

Use British Telecom's Phone Number

British Telecom's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about British Telecom.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for British Telecom.
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Click below to show 1 more questions, answers, and complete guides to common British Telecom customer support problems.

Recent reasons customers contacted British Telecom:

I cannot access my BT email account or any account details, you need to send a recovery...
Voice is too distorted on land line to understand it
I keep receiving e-mails requesting that I connect my BT * new hub. It may interest you...
Left property still getting billed as if in use.Failed to connect to new property as di...
my bt account is comeing up for renewel i under stand i can get bt internet free for th...
Reference contract VOL***-************ ********. The negotiated package includes mobile...
My bt email has recently stopped working . I can get emails but cannot send any emails...
I wanted to make a call on my landline , no dial in tone at all , Bt hub is all lit up...
I cannot get my remote control to respond for my recordings or TV listings, which means...
The digital Telephone arrived and i have set it up but it dosent work.
I cannot connect to my email. I have been in contact with your helpline who after no s...
Hello, on the **th October I contacted BT on line to question*why my data usage settin...
*********** land line has gone dead
Hi i need my small bt box removed from my front door as getting new door fitted .I woul...
I cannot make any calls. When I try to make a call it just shows "Busy". I have tried t...

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Does GetHuman work with British Telecom?

GetHuman does not work with British Telecom's customer support operations, directly or in any other way. GetHuman has no partnership or relation to British Telecom at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check British Telecom's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting British Telecom at a Glance

British Telecom has 1 chat option
British Telecom has 2 customer emails
British Telecom has 1 help forum
British Telecom has 1 twitter handle
British Telecom has 1 facebook page
British Telecom Phone Number and Contact Information

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