Does Andersen Windows offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-6pm, Sat 8am-3pm CST.The least busy day is Tuesday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Andersen Windows below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Andersen Windows phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 2
Below are some clips we've found from Andersen Windows's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Andersen Windows.
Please choose from the following options.
If you are calling about your Andersen windows or patio doors, press one.
For Eagle or E Series windows or patio doors, press two."
Excerpt from a call with Andersen Windows
Monday, May 20, 2024 5:58 PM
What are the hours and when should I call?
Andersen Windows operates the call center for this 888-888-7020 phone number Mon-Fri 7am-6pm, Sat 8am-3pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Andersen Windows call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Andersen Windows phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Andersen Windows staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Andersen Windows is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Andersen Windows is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Andersen Windows staffs the call center well on Tuesday.
Why Customers Call Andersen Windows
If you have time to do a bit of reading before you call Andersen Windows, we recommend you read over some of our problem-specific articles.
Andersen Windows offers a comprehensive warranty to ensure customer satisfaction and peace of mind. The warranty covers manufacturing defects, such as materials or workmanship, for a specified period. For most products, the warranty duration is 20 years from the date of purchase. Additionally, the warranty protects against fogging, chipping, peeling, or cracking of the glass for a period of 20 years. The warranty also covers non-glass components, such as hardware and grilles, for a period of ten years. However, specific warranty terms may vary depending on the product line and location. It is advisable to refer to the official Andersen Windows warranty document or consult with an authorized dealer for precise details and conditions.
Andersen Windows require regular maintenance to ensure their optimal performance and longevity. Routine maintenance includes cleaning the windows with mild soap and water solution to remove dirt and debris. It is important to inspect the weatherstripping and seals for any damages or wear, and replace them if necessary to maintain energy efficiency. Lubricating the hinges, locks, and operators will ensure smooth operation. Regularly checking and cleaning the weep holes will prevent water accumulation. For wood windows, it is recommended to inspect and refinish the exterior as needed to protect against moisture and UV damage. In summary, periodic cleaning, inspection, lubrication, and refinishing are essential maintenance tasks for Andersen Windows to keep them in excellent condition and extend their lifespan.
Yes, Andersen Windows offers financing options to help with the cost of purchasing their windows. They understand that investing in new windows can be a significant expense for homeowners and aim to make it more affordable. Customers can take advantage of special financing offers and various payment plans tailored to their specific needs. Andersen Windows works with trusted third-party finance providers to offer competitive interest rates and flexible terms. These financing options allow homeowners to enjoy the benefits of Andersen Windows' quality and energy-efficient products while managing their budget effectively. To learn more about the financing options available, customers can contact Andersen Windows directly or visit their website for further details.
Click the link above to get answers to just about any Andersen Windows customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Andersen Windows is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Andersen Windows customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Andersen Windows's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Andersen Windows agent. This phone number is Andersen Windows's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-888-7020 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Andersen Windows first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Andersen Windows has 1 phone number. It's not always clear what is the best way to talk to Andersen Windows representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Andersen Windows. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Andersen Windows. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.