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Andersen Windows Customer FAQ

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What is Andersen Windows's Phone Number?

The question we are asked most often is about how to talk to Andersen Windows customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Maintenance

What is the warranty on Andersen Windows?

Andersen Windows provides a comprehensive warranty that varies by window or door line, often including a limited lifetime...
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What maintenance is required for Andersen Windows?

Andersen Windows advises homeowners to conduct regular inspections twice a year and cleaning using mild soap and water to...
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How do I care for and clean Andersen Windows?

To maintain Andersen Windows, a cleaning solution of mild soap and water is recommended, with gentle wiping using a soft cloth...
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Product Options

What types of windows does Andersen offer?

Andersen Windows offers a wide variety of window types to suit different styles and needs, including casement, double-hung,...
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Can I order custom-sized windows from Andersen?

Andersen Windows provides a range of custom-sized windows to meet different design preferences and needs. Customers can choose...
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What type of glass is used in Andersen Windows?

Andersen Windows employs a range of glass types including tempered glass for strength and safety, Low-E glass for energy...
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Do Andersen Windows offer energy-efficient options?

Andersen Windows offers various energy-efficient solutions that aim to improve home comfort and lower energy expenses. Their...
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Are specialty windows available for unique architectural designs?

Andersen Windows provides a variety of specialty windows tailored for unique architectural designs, including custom shapes and...
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Installation and Services

Can Andersen Windows be installed in coastal areas?

Andersen Windows is suitable for coastal regions, offering products designed to endure humidity, salt air, and high winds....
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Do Andersen Windows come with installation instructions?

Andersen Windows generally include detailed installation instructions to guide users through the process. These instructions...
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Do you provide installation services, or do I need to hire someone?

Andersen Windows does not directly offer installation services, so customers typically need to hire a skilled contractor or...
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Financing and Ordering

Can I paint or stain Andersen Windows?

Andersen Windows has various products with different finishing options. While many exteriors are maintenance-free, wood models...
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Are there financing options available for Andersen Windows?

Andersen Windows provides various financing options that may differ by retailer or contractor. Customers can explore payment...
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What is the typical lead time for window orders?

Andersen Windows' lead times for window orders typically range from four to six weeks for standard products, while custom...
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Can I see samples of different window styles before I buy?

Andersen Windows has various styles available, and visiting a local showroom or authorized dealer allows customers to view...
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We look to the Andersen Windows issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Andersen Windows issues reported to GetHuman
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