Ancestry.com Email

Emailing Ancestry.com Customer Support by GetHuman

support@ancestry.com
Customer Service Email
Average reply: (100 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9:30am
Why do you want to write to Ancestry.com?
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Customers recently wanted to email Ancestry.com about the following:

my name is ms. march .smith i would like to get my back ground to she how fare i go bac...
My wife and I have both had our DNA results done and have activated our results.*We hav...
Ordered a DNA test and UPS tracking shows the DNA test is in Fresno and expected deliv...
I am working with a cousin who started the Lalli Leontaritis Family Tree. Every time I...
I'm try to find out how to transfer pics from family search over to ancestry
I ordered a DNA kit and it was sent to Fresno but it’s been sitting at the post office...
I opted for a free trial, and then set a calendar reminder to assure the trial was canc...
Ancestry.com takes $***.** out of my account every year. Been doing this for many years...
I want to put a gravestone on my friend's grave. I need permission from a family member...
updates with thrulines
Does the code on the back of the mail in box matter?
I ordered a Birth Certificate on July ** **** and have not received it after * months...

Help me with my issue

Ancestry.com Email Support - by the Numbers

Email addresssupport@ancestry.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait100
Rank (overall)2
Alternate methodsphone, email, web
Quality of communication62%
Quality of help90%
Customer votes403
Information last updatedMon Jan 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-262-3787

Ancestry.com Customer Service Email

Email Ancestry.com customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Ancestry.com customer service. This information is according to 70,380 GetHuman users who are also Ancestry.com customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Ancestry.com customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Ancestry.com at their 800-262-3787 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel Subscription. When you email Ancestry.com one of their customer service agents sitting in one of their call centers, likely located in Utah, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Ancestry.com by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Ancestry.com

Ancestry.com provides customer service by email and also by phone. There are 3 ways to reach Ancestry.com across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for Ancestry.com customer support is 800-262-3787. With our free tools, you can check out the current wait time for Ancestry.com and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Ancestry.com customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Ancestry.com currently.

What's the connection between Ancestry.com and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Ancestry.com's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Ancestry.com Contact Info

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