Email Amtrak customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Amtrak customer service. This information is according to 137,892 GetHuman users who are also Amtrak customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Amtrak customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Amtrak at their 877-444-4773 phone number instead. The New Customers department that replies to the emails you send is used to responding to a variety of customer service issues such as Make a Booking. When you email Amtrak one of their customer service agents sitting in one of their call centers, likely located in Pennsylvania, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Amtrak by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
Amtrak provides customer service by email and also by phone. There are 8 ways to reach Amtrak across 4 communication modes: phone, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for Amtrak customer support is 877-444-4773. With our free tools, you can check out the current wait time for Amtrak and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Amtrak customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us.Click here to see all the ways we know to contact Amtrak currently.