Amtrak Email

Emailing Amtrak Customer Support by GetHuman

hardism@amtrak.com
Customer Service Email
Average reply: (10 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 9am
Why do you want to write to Amtrak?

Customers recently wanted to email Amtrak about the following:

LOOKING FOE A COULPLE ON * TO SAN FRAN. JUNE **, ****. NAME SIMON FROM UK.
please call ***-***-****
waiting for a phone call at ***-*******
I need to bring baggage home on my train this Monday and I received a call saying I sud...
How much to get to It **** w Maple Ave merchantville new Jersey ***** on Acela Express
I believe that I have set up a two different Amtrak accounts. (I don't know how I manag...
what is the price for train with sleeper rooms from boston ma to hollywood fl
I redownloaded my *k** and it downloaded but its saying copying **% Some features will...
Unable to book a return ticket from Washington DC to Port Huron MI using the bus connec...
I’d like to get off at an earlier station than listed on my ticket (Mystic instead of R...
I would like to talk to a customer service representative about buying a ticket
I was attempting to book a reservation on the Amtrak website but it failed due to "sche...

Help me with my issue

Amtrak Email Support - by the Numbers

Email addresshardism@amtrak.com
Call-back availableNO
Department you are emailingNew Customers
Customer service hoursMon-Fri 9am-5pm EST
Most likely time of response9am
Average wait10
Rank (overall)3
Alternate methodsphone, email, web, twitter
Quality of communication86%
Quality of help86%
Customer votes306
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-444-4773

Amtrak Customer Service Email

Email Amtrak customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Amtrak customer service. This information is according to 137,892 GetHuman users who are also Amtrak customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Amtrak customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Amtrak at their 877-444-4773 phone number instead. The New Customers department that replies to the emails you send is used to responding to a variety of customer service issues such as Make a Booking. When you email Amtrak one of their customer service agents sitting in one of their call centers, likely located in Pennsylvania, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Amtrak by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Amtrak

Amtrak provides customer service by email and also by phone. There are 8 ways to reach Amtrak across 4 communication modes: phone, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for Amtrak customer support is 877-444-4773. With our free tools, you can check out the current wait time for Amtrak and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Amtrak customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Amtrak currently.

What's the connection between Amtrak and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Amtrak's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Amtrak Contact Info

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