Aetna Rx Home Delivery Customer Service

Phone Number & Contact Info

Aetna Rx Home Delivery's Best Phone Number

800-227-5720
Toll-free·Calls Customer Service·Most popular Aetna Rx Home Delivery number
Free tools for easier calling
Q:

How do I talk to a live human at Aetna Rx Home Delivery?

A:Press 1 at the first menu, then press 0. When it asks "Tell me what you are calling about," say "Representative." Next, when it asks for your member ID, press 0 to move to the next menu, then press 2. Our free phone can also navigate phone menus to get a live human at Aetna Rx Home Delivery for you.
Q:

Does Aetna Rx Home Delivery offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. You can skip the hold time for free.

Aetna Rx Home Delivery Customer Phone Numbers

Customer Service

800-872-3862
Toll-free · Mon-Fri 8am-6pm ET · Direct to a human ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aetna Rx Home Delivery below.

Let us call and talk to Aetna Rx Home Delivery for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Aetna Rx Home Delivery phone number to document the phone system.
Here is how our research team describes the way the Aetna Rx Home Delivery phone system greets you: If you are a member, press 1. For pharmacy, press 2. For physician, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the first menu, then press 0. When it asks "Tell me what you are calling about," say "Representative." Next, when it asks for your member ID, press 0 to move to the next menu, then press 2.

What are the hours and when should I call?

Aetna Rx Home Delivery operates the call center for this 800-227-5720 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 433 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Aetna Rx Home Delivery at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aetna Rx Home Delivery phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aetna Rx Home Delivery staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Aetna Rx Home Delivery is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 433 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Aetna Rx Home Delivery

In summation, the best day to call Aetna Rx Home Delivery is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Aetna Rx Home Delivery number, but it is also the day with the shortest hold times.

Why Customers Call Aetna Rx Home Delivery

More Aetna Rx Home Delivery Customer Service Contacts

There are of course other ways to contact Aetna Rx Home Delivery customer service besides the phone. Below we list the best ones, by medium.

Aetna Rx Home Delivery Customer Help Desk / Web Support

aetna.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Aetna Rx Home Delivery customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Aetna Rx Home Delivery's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Rx Home Delivery agent. This phone number is Aetna Rx Home Delivery's best phone number because 2,598 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-5720 include Make an order, Product information, Complaint, Returns, Overcharge/Strange charge and other customer service issues. Rather than trying to call Aetna Rx Home Delivery first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Aetna Rx Home Delivery has 2 phone numbers. It's not always clear what is the best way to talk to Aetna Rx Home Delivery representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Aetna Rx Home Delivery. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aetna Rx Home Delivery. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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