© GetHuman Inc.

eBags.com Customer FAQ

Top Answers & How-to Guides

What is eBags.com's Phone Number?

The question we are asked most often is about how to talk to eBags.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I reset my password?

To reset a password for an eBags.com account, one should go to the login page and click on the "Forgot Password" link. After...

What is the eBags rewards program?

The eBags rewards program allows customers to earn points for purchases, which can be redeemed for discounts on future orders....
Ask any question you have about eBags.com customer service, get an answer now.
Contact eBags.com customer service

Recent eBags.com Customer Questions

What shipping service does ebags use

eBags uses multiple shipping services to deliver orders to customers. These typically include major carriers such as UPS, FedEx, or USPS. The specific carrier used for your shipment may vary based on your location and the size of your package. When you place an order, the most appropriate shipping method is selected based on these factors to ensure your package arrives safely and efficiently.
Asked Mar 28, 2024 1:54 AM

Help me with my eBags.com customer service issue

Account Management

How can I reset my password?

To reset a password for an eBags.com account, one should go to the login page and click on the "Forgot Password" link. After...
Read more

What is the eBags rewards program?

The eBags rewards program allows customers to earn points for purchases, which can be redeemed for discounts on future orders....
Read more

Order Information

How long does it take to receive my order?

Delivery timelines for orders from eBags.com depend on shipping method, location, and processing. Standard shipping usually...
Read more

Can I track my order?

Yes, customers can track their orders from eBags.com. A tracking number is sent via email after shipping, enabling order...
Read more

Can I cancel or change my order after it has been placed?

The ability to cancel or modify an order on eBags.com depends on its status; if it has not been processed yet, changes may be...
Read more

Product Information

What is your return policy?

eBags.com has a return policy allowing customers thirty days from delivery to return items that are new and unused for a refund...
Read more

What is the warranty on your products?

eBags.com provides various warranties based on product types, typically offering coverage for defects from one year to a...
Read more

Do you have a size guide for your bags?

eBags.com does not provide a unified size guide for all bags but includes individual product specifications with dimensions on...
Read more

Shipping Details

Do you ship internationally?

eBags.com does provide international shipping to certain countries, with specific details about options and fees available on...
Read more

Do you offer gift wrapping services?

eBags.com does not indicate that they provide gift wrapping services. Customers may want to check the product pages or FAQ...
Read more

Payment and Discounts

What payment methods do you accept?

eBags.com accepts various payment methods including major credit cards like Visa, MasterCard, American Express, and Discover,...
Read more

Are there any discounts or promotions available?

eBags.com frequently updates its website with various discounts and promotions, such as seasonal sales and clearance events. To...
Read more
We look to the eBags.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
eBags.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!