What is your return policy?

At eBags.com, our return policy ensures your complete satisfaction with your purchase. Should you need to return an item, you have up to 30 days from the delivery date to do so. The item must be in its original condition and packaging, with all tags attached. We provide a hassle-free process where you can easily generate a prepaid return label through our website. Once your return is received, we initiate a full refund to your original payment method within 7-10 business days. In case of damaged or defective items, we offer a 60-day warranty to provide a replacement or repair option. Please note that personalized or final sale items are non-returnable. We strive to make every return seamless and strive to exceed your expectations.