Zomato.com Customer FAQ

Refunds can take some time to process, typically depending on your bank or payment provider. If it has been ten days, we recommend checking your bank account or the payment platform used for any updates. If there's still no refund, please refer to the most up-to-date contact information available on this page for further assistance.

Agar aapne apna order cancel kiya hai, to aapka paisa aapke payment method par wapas kiya ja sakta hai, lekin yeh order cancellation policy par nirbhar karta hai. Yadi cancellation time par hui hai aur policies ke anusar hai, to aam taur par paisa wapas milta hai. Lekin, agar order already prepare kiya gaya tha ya delivery par tha, toh paisa wapas nahi hota.

Refunds on Zomato depend on the nature of the issue. If your order is canceled or there's a delivery issue, you may be eligible for a refund. The refund process typically involves initiating a request through the app or website, where you’ll provide details about the order and the reason for the refund. Once submitted, Zomato will review your request and process it accordingly. Refunds usually take a few business days to reflect in your account, depending on your bank or payment provider.

Refunds for failed payments typically take some time to process. If you haven't received your refund yet, please check the payment method used, as it can sometimes depend on your bank or financial institution. For the most up-to-date information regarding your refund status, you can refer to the link on this page for the latest contact information.

If your order has been cancelled without your permission, please check your order history in the app or website for details. Sometimes cancellations can occur due to various reasons, such as restaurant issues or payment problems. If you believe this cancellation is an error, we recommend looking for the most up-to-date contact information on this page to address your concern directly.