Zomato.com Customer Service Issues

I am having trouble with the delivery partner app. I created an account, uploaded all my documents, and paid the required amount. However, after completing the onboarding process, I am unable to use the app. Even though it says onboarding is complete, I cannot proceed further or go back. I have been trying to contact Zomato for a week now, but have not received any response. Please assist me in resolving this issue so I can access the Zomato delivery partner app.

I placed an order for KFC via Zomato on 20th November [redacted] at 11:11 PM with order number [redacted]. I paid INR [redacted].49 using a credit card. Unfortunately, the order was not delivered, causing inconvenience as we were traveling from Kerala to Vasai and had no food. Therefore, I had to go to bed on an empty stomach. I am seeking a refund and would appreciate urgent assistance with processing it. You can contact me for further details.

I placed an order at Cream Stone ice cream, the total was displayed as over [redacted] dollars. Upon reaching the delivery location and indicating so in the app, the customer was not present. Despite waiting for 20 minutes and trying to contact them, there was no response. The drop location appeared unsafe, with dogs and intoxicated individuals nearby, leading me to transfer the order to another delivery person. The customer eventually canceled the order after the transfer, yet the payment has not been credited to my account. Kindly review and process the payment accordingly.

Good morning, Sir. My name is Rahul Rana. I work as a delivery partner for Zomato in the city of Una, Himachal Pradesh. The SIM card that I used to login to Zomato has been deactivated as it belonged to my brother who is currently in Dubai, not in India. Consequently, I am unable to retrieve the same SIM. Kindly, please check into this matter and reactivate my account. My ID is [redacted], and my name is Rahul Rana. I used to login with the number [redacted], which I have changed now.

I made a payment of [redacted] Rs for Zomato delivery partner on December 11th, [redacted]. However, after completing the transaction, an error message appeared stating that my Aadhaar is already linked to an existing account. Despite repeated attempts to resolve this, the issue persists. Unfortunately, the customer service experience has been disappointing as every time I call, I am unable to reach a representative due to a busy line. I kindly request assistance in rectifying this matter or a refund for the amount paid. I have all necessary documentation to support my claim.

I have not received my payment from Zypp. I have not been able to work with Zypp. I worked with them 10 days ago, submitted the bike on time, but they are charging me a penalty even though I did not use the bike. I also have pending payment from last week. I would like to receive this week's payment from Zomato. Please resolve this issue and provide an update.

Sir, my Zomato ID has been terminated before contacting Zomato. This is a mistake on your part. You have deactivated the ID without any prior notice. I will no longer be able to work with Zomato - the ID is directly terminated. Please understand that we are not at fault here. We were trying to call the customer at the customer's location, but there was no reply from the customer. Even the support team called but no response. When the delivery time expired and the support team canceled the order, the partner's ID was terminated. I want to request Zomato to please reactivate my ID. Zomato FE ID: FE[redacted] Contact number: [redacted] Please help. 👏👏👏👏👏

Good evening, I am a former Zomato delivery rider named Krishan from Abohar, Punjab. Unfortunately, due to some issues, my Zomato delivery account with ID FE982655 has been suspended. I come from a humble background with no other job opportunities, and I sincerely apologize for any mistakes I may have made. I ask for forgiveness and kindly request Zomato to reactivate my account. I am grateful for your understanding. Thank you, Zomato. Please consider activating my Zomato delivery account FE982655. Name: Krishan Zomato Rider ID: FE982655 Contact Number: [redacted] I hope for your kind assistance as I am in a difficult situation.