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What should I do if my order is delayed?

Asked 5 months ago
If your order is delayed while using the Zomato App, it is essential first to check the status of your order within the app. Sometimes, there may be real-time updates displayed regarding the estimated delivery time, which can help provide clarity on your situation. If the delay is significant and you need more information, you might want to check the order tracking feature in the app for any alerts or notifications from the restaurant or delivery partner. In many cases, delays could occur due to various factors, such as high demand at the restaurant, traffic conditions, or unforeseen circumstances affecting the delivery process. If you still have concerns about your order, you can explore the help or support section of the Zomato website or app for assistance. There, you may find options to report the issue or seek further clarification regarding your order status. It is worth noting that users can leave reviews or feedback once they receive the order, which can be useful for the community. Always ensure you have the latest version of the app for the best experience and timely notifications. For further assistance, users are encouraged to check the relevant contact information available on the Zomato website.
Answered Jul 3rd 2025

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