© GetHuman Inc.

Can I cancel my order once placed?

Asked 5 months ago
Once an order has been placed on the Zomato platform, users typically have a limited time window to cancel it. The ability to cancel an order generally depends on the status of the order at the time of the cancellation request. If the order is still being processed and has not yet been assigned to a delivery person, cancellation may be possible. However, once the order is out for delivery, cancellation is usually not an option. It is also important to consider that Zomato may have specific terms and policies regarding cancellations, which can vary based on the restaurant and location. These terms typically outline any potential charges or fees associated with cancellations. For the most accurate and updated information regarding order cancellations, users are encouraged to check the Zomato app or website directly. These platforms may provide specific guidance on how to initiate a cancellation, as well as details on the policies that apply to individual orders.
Answered Jul 3rd 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Zomato.com Questions

Need to contact Zomato.com?

If you need to talk to Zomato.com customer service, now that you have the answers that you needed, click the button below.
Contact Zomato.com

Zomato.com

Find a list of many popular Zomato.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Zomato.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!