Zagg Customer FAQ

There could be a few reasons why a row of keys on your Zagg rugged Bluetooth keyboard isn't working. It could be due to a connectivity issue where the Bluetooth signal is being disrupted. Try unpairing and pairing the device again. If that doesn't solve the problem, it may be a hardware issue, possibly dust or debris under the keys. Try gently cleaning the keys with a can of compressed air. Also, ensure that the keyboard is sufficiently charged. If none of this works, the problem may be more serious which might require technical assistance.

We're sorry to hear that you haven't received your replacement screen protector. There could be a delay due to shipping, but if it's been a longer duration than expected, it may be best to review the status of your claim. If you've already submitted a warranty claim and it's been approved by Zagg, check your email for any updates or shipping details. If you believe there's an issue, or haven't heard anything regarding your claim, it would be a good idea to contact Zagg's customer service directly for assistance. They are equipped to help resolve the issue swiftly.

To get a replacement charger for your Zagg Halo 4-in-1 wireless charging mat, we'd recommend visiting the Zagg website or a certified Zagg retailer. Unfortunately, Zagg does not sell individual chargers for this product directly online; however, they can provide assistance if your product is under warranty. If not, you can also look for a third-party charger that matches the power specifications of your charging mat. Always ensure the charger you replace is compatible to not harm your device.