How Do I Give Feedback About My Experience to Zagg?
If you have feedback (positive or negative) on a recent experience with Zagg or about a Zagg product's performance, you can submit your feedback to the company easily with these helpful tips.
ZAGG is an electronics company that offers tech accessories to customers. The company is most well known for its brand InvisibleShield which offers protective coverings for hand-held devices. The company was founded in 2004 and holds several subsidiaries including iFrogz, Mohpie, Braven, Gear 4, InvisibleShield, and HALO.
If you have feedback (positive or negative) on a recent experience with Zagg or about a Zagg product's performance, you can submit your feedback to the company. There are several ways you can do so, keep reading for detailed instructions for each option.
Call Zagg Customer Service
You can call the Zagg Customer Service line and provide your feedback to a customer service representative.
If you're looking for a resolution on a complaint, make sure to voice your complaint in a calm manner and state how you would like the company to respond. For example, if a product has been faulty, ask for a replacement or a refund.
If you are relaying positive feedback, it's helpful to have specific details on hand (such as employee names or the address of a retail location).
Submit Feedback Online
If you prefer not to speak to someone on the phone, you can fill out an online form with the details of your feedback.
Select 'Message Us.'
Fill out your email address, the subject line, and your feedback in the text box. You're able to attach files if it's relevant to your feedback.
Select 'Submit.'
You'll receive an email confirmation of your support ticket.
If customer service chooses to reply to your feedback, you may receive an email within a few business days.
Contact Zagg on Twitter
If you're not signed in to your Twitter account, you'll need to do so. In the top right corner of the screen, click on 'Log In.' You can sign in to your account with your email address, phone number, or username, and password.
You can't send Zagg a direct message on Twitter, so the message will be public.
Click 'Tweet.'
Your Tweet should be prepopulated with @ZAGGdaily at the beginning. If it's not, add this in to tag the company.
Compose your tweet and send out 'Tweet.'
The company may or may not respond to your tweet.
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