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What is your return policy for products purchased from a third-party retailer?

Asked 3 years ago
Zagg has specific policies in place regarding returns for products purchased from third-party retailers. Generally, when a customer buys a Zagg product from a third-party retailer, the return and exchange policy will depend primarily on the retailer's own policies. Zagg advises customers to review the return policy of the retailer from which they made the purchase to understand the exact terms and conditions, as these can vary significantly among different retailers. It is important to note that Zagg’s warranty does apply to products purchased from authorized retailers, but the return process may differ. Customers should also keep in mind that proof of purchase is typically required for any return or exchange. This could include a receipt or an order confirmation. Zagg recommends that customers contact the retailer directly to initiate a return or inquire about warranty claims. For purchases made directly through Zagg's own website, Zagg has its own structured return policy, which provides a clearer process for returns and exchanges. Customers interested in learning more about this policy and any specific details regarding authorized retailers may find it useful to visit Zagg's current website where they can find up-to-date information, including contact details for any additional inquiries.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 27th 2025

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