YouTube TV Customer FAQ

If your NFL Sunday Ticket is not connecting after making payments, make sure you are logged into the correct account associated with your subscription. Check your internet connection and try restarting your device. Additionally, ensure that your subscription is active and that there are no issues with your payment method. If problems persist, please refer to the most up-to-date contact information available on this page for assistance.

To request a refund after canceling your YouTube TV subscription, you will need to follow the applicable refund policy. Generally, YouTube TV does not provide refunds for the current billing cycle but may offer options for charging unused days if applicable. Please refer to the policies outlined on the site for detailed information on eligibility and the refund process.

We recommend checking if your YouTube TV subscription is active and properly linked to your subscription for Sunday Ticket. Make sure you're using the correct login credentials associated with your account. If you're still experiencing issues, try refreshing the app or reinstalling it to resolve any potential glitches.

To cancel your YouTube subscription, go to the YouTube website or app. Navigate to your account settings, select "Purchases and memberships," then find the subscription you want to cancel. Click on it and follow the prompts to confirm your cancellation. Your subscription will remain active until the end of the current billing cycle.

There is a link to the most up-to-date contact information right here on this page that you are viewing.