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Wigs.com Customer FAQ

Top Answers & How-to Guides

What is Wigs.com's Phone Number?

The question we are asked most often is about how to talk to Wigs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are wigs adjustable for a secure fit?

Yes, wigs are adjustable for a secure fit. Most wigs come with adjustable straps at the back that allow you to tighten or loosen the...
Ask any question you have about Wigs.com customer service, get an answer now.

Types of Wigs

What types of wigs are available on Wigs.com?

At Wigs.com, we offer a wide variety of wigs to suit every need and style preference. Our extensive collection includes synthetic wigs,...

Styling Wigs

Can I style my wig with heat tools?

Yes, you can style your wig with heat tools, but it depends on the type of wig you have. Human hair wigs can withstand heat styling On the other hand, synthetic wigs are more sensitive to heat. Most synthetic wigs cannot be styled with heat tools, as they are made from a type of plastic that can melt or become damaged when exposed to high temperatures. Instead, try alternative styling methods like using low heat settings or using wig-friendly styling products such as wig sprays, mousse, or gel to create the desired look. Always review the care instructions provided by the wig manufacturer to ensure you are correctly styling your wig and avoiding any potential damage....

Synthetic vs Human Hair

What is the difference between synthetic and human hair wigs?

The main difference between synthetic and human hair wigs is the source of the hair strands. Synthetic wigs are made from man-made...

Customization Services

Do you offer wig customization services?

Yes, Wigs.com offers wig customization services to cater to individual preferences and needs. Our team of skilled wig experts can assist...

Return Policy

What is the return policy for wigs?

Our return policy for wigs is designed to provide our customers with complete satisfaction. We understand that purchasing a wig online...

Shipping Time

How long does shipping take for wig orders?

At Wigs.com, we understand the importance of prompt delivery. The duration of shipping for wig orders typically depends on various...

Try-On Options

Can I try on wigs before purchasing?

Yes, you can try on wigs before purchasing. At Wigs.com, we understand that trying on wigs is crucial to finding the perfect fit and...

International Shipping

Do you offer international shipping?

Yes, Wigs.com offers international shipping to customers worldwide. We understand that our customers come from various countries and...

Adjustable Fit

Are wigs adjustable for a secure fit?

Yes, wigs are adjustable for a secure fit. Most wigs come with adjustable straps at the back that allow you to tighten or loosen the...

Help me with my Wigs.com customer service issue

Ask any question you have about Wigs.com customer service. We will do our best to get you answers right away.
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