A:Calling this Wigs.com number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Wigs.com for you.
Q:
Does Wigs.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-6pm EST.The least busy day is Monday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Wigs.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Wigs.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Wigs.com number should go right to a real human being
Below are some clips we've found from Wigs.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Wix dot com.
Our team of experts are looking forward to assisting you.
Calls are recorded for training and quality purposes.
Please choose from the following options.
If you want to place an order and or need assistance choosing a style, please press one.
If you would like to book a complimentary video consultation consultation, please press two.
If you have questions about an order you have already placed, please have your order number."
Excerpt from a call with Wigs.com
Monday, April 1, 2024 3:17 PM
The first phone menu
"Thank you for calling Wix dot com.
Our team of experts are looking forward to assisting you.
Calls are recorded for training and quality purposes.
If you have questions about an order you have already placed, please have your order number.
For returns, please allow seven to ten business days for your return to process as we will not have information on your return before that time.
For wholesale request, press five.
Please choose from the following options. If you want to place an order, and or need assistance choosing a style, please press one.
If you would like to book a complimentary video consultation, please press two."
Excerpt from a call with Wigs.com
Tuesday, August 6, 2024 3:22 PM
In fact, much of this information on this page is superfluous because this Wigs.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Wigs.com operates the call center for this 800-581-2001 phone number Mon-Fri 8:30am-6pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 113 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Wigs.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wigs.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wigs.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wigs.com is Monday.The most busy day to call is Friday.Again, this is based on a sample of 113 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Wigs.com is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wigs.com staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Wigs.com
If you have time to do a bit of reading before you call Wigs.com, we recommend you read over some of our problem-specific articles.
At Wigs.com, we offer a wide variety of wigs to suit every need and style preference. Our extensive collection includes synthetic wigs, human hair wigs, lace front wigs, monofilament wigs, heat-friendly wigs, and even costume wigs. Synthetic wigs are perfect for those seeking an affordable and low-maintenance option, while human hair wigs provide the most natural look and styling versatility. Lace front wigs offer a seamless hairline, while monofilament wigs provide a realistic scalp appearance. Heat-friendly wigs can be styled with heated tools, granting maximum flexibility. Lastly, our costume wigs are perfect for themed events or parties. Whatever your wig requirements may be, Wigs.com has a diverse range of styles, colors, and cap constructions to ensure that you find your perfect fit.
Click the link above to get answers to just about any Wigs.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Wigs.com, and their purpose. Are any of these similar to the reason you are trying to call?
Order assistance needed: "I need help with my order; I haven’t been able to reach anyone on the customer service line."
- From a call lasting 7m 21s , Aug 6, 2024 3:22 PM
Missing wig order: "I got one the other day, and I don't even like it, but where are the other ones?"
- From a call lasting 1m 38s , Jun 20, 2024 5:28 PM
Concern about Wigs Buy order: "I've ordered a wig from Wigs Buy, and I think I got it was a scam."
- From a call lasting 2m 47s , Apr 1, 2024 3:17 PM
Information about why customers call Wigs.com is extracted from issues that customers have reported to GetHuman.
This is Wigs.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wigs.com agent. This phone number is Wigs.com's best phone number because 678 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-581-2001 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Wigs.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Wigs.com has 1 phone number. It's not always clear what is the best way to talk to Wigs.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wigs.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wigs.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.