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Wasserstrom.com Customer FAQ

Top Answers & How-to Guides

What is Wasserstrom.com's Phone Number?

The question we are asked most often is about how to talk to Wasserstrom.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale and bulk pricing for eligible customers. At Wasserstrom.com, we understand the needs of businesses and restaurants...
Ask any question you have about Wasserstrom.com customer service, get an answer now.

Order Management

How do I cancel or change my order?

To cancel or change your order, please contact our customer service team as soon as possible. They will be able to assist you with...

Can I track my order?

Yes, you can track your order on Wasserstrom.com. After placing your order, you will receive a confirmation email with a tracking number....

Payment Methods

What payment methods do you accept?

At Wasserstrom.com, we strive to provide a seamless shopping experience for our customers. That's why we offer a variety of convenient...

Shipping

Do you offer international shipping?

Yes, we offer international shipping at Wasserstrom.com. We understand that our customers come from all over the world, so we are committed...

Promotions

Are there any discounts or promotions available?

Yes, Wasserstrom.com offers discounts and promotions on a regular basis. We have various promotional events throughout the year, such...

Return Policy

What is your return policy?

At Wasserstrom.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with...

Warranty Policy

What is your warranty policy?

Our warranty policy at Wasserstrom.com is designed to provide our customers with peace of mind and ensure satisfaction with their purchases. For smallwares, such as kitchen utensils or tools, we provide a standard one-year warranty against defects in materials and workmanship. This means that if a product fails due to manufacturing flaws within one year of purchase, we will replace it free of charge. For larger equipment, such as refrigerators or ovens, the warranty period may vary. Please refer to the specific product page for detailed warranty information. Generally, equipment warranties cover manufacturing defects and malfunctions during the specified warranty period. It is important to note that warranties do not cover damage caused by misuse, accidents, or normal wear and tear. If you have any questions or need assistance with a warranty claim, our customer service team is always available to help....

Website Features

Can I create a wishlist on your website?

Yes, you can create a wishlist on our website. Creating a wishlist is a simple and convenient feature we offer to enhance your shopping...

Store Information

What are your store hours?

Our store hours at Wasserstrom.com are Monday through Friday from 8:00 AM to 6:00 PM Eastern Standard Time. We understand the importance...

Bulk Pricing

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale and bulk pricing for eligible customers. At Wasserstrom.com, we understand the needs of businesses and restaurants...

Help me with my Wasserstrom.com customer service issue

Ask any question you have about Wasserstrom.com customer service. We will do our best to get you answers right away.
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