What is your warranty policy?

Our warranty policy at Wasserstrom.com is designed to provide our customers with peace of mind and ensure satisfaction with their purchases. We stand behind the quality of our products and offer different warranty options depending on the item. For smallwares, such as kitchen utensils or tools, we provide a standard one-year warranty against defects in materials and workmanship. This means that if a product fails due to manufacturing flaws within one year of purchase, we will replace it free of charge. For larger equipment, such as refrigerators or ovens, the warranty period may vary. Please refer to the specific product page for detailed warranty information. Generally, equipment warranties cover manufacturing defects and malfunctions during the specified warranty period. It is important to note that warranties do not cover damage caused by misuse, accidents, or normal wear and tear. If you have any questions or need assistance with a warranty claim, our customer service team is always available to help.