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Warby Parker Customer FAQ

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What is Warby Parker's Phone Number?

The question we are asked most often is about how to talk to Warby Parker customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Warby Parker Customer Questions

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Home Try-On and Ordering

How does the Home Try-On program work?

Warby Parker's Home Try-On program allows customers to select five pairs of glasses to try for free at home for five days....
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How long does it take to receive my glasses?

The duration to receive glasses from Warby Parker typically ranges from five to seven business days after the order is...
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What should I do if I receive the wrong item?

If a customer receives an incorrect item from Warby Parker, they should first confirm the error by checking the order...
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Prescription and Lenses

Can I get my prescription lenses from Warby Parker?

Warby Parker does provide prescription lenses for their eyewear. Customers can obtain them in-store or online by submitting...
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What is the cost of prescription glasses?

The price of prescription glasses at Warby Parker varies based on frame style, lens type, and requested enhancements....
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How can I order replacement lenses for my Warby Parker frames?

To order replacement lenses for Warby Parker frames, visit the official website and go to the lenses section. Have an updated...
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Can I order progressive lenses through Warby Parker?

Yes, Warby Parker provides progressive lenses that facilitate clear vision at multiple distances without needing separate...
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Products and Materials

Do you offer sunglasses?

Warby Parker indeed provides a range of sunglasses along with regular eyewear, featuring diverse styles, colors, and lens...
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Do you have options for eco-friendly eyewear?

Warby Parker offers eco-friendly eyewear made from sustainable materials like cellulose acetate, which has a lower...
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What materials are used for your frames?

Warby Parker utilizes a range of materials for their frames, including cellulose acetate, stainless steel, and titanium, each...
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Shipping and Returns

What is your return policy?

Warby Parker offers a customer-friendly return policy allowing returns or exchanges within thirty days of receiving eyewear,...
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Do you offer international shipping?

Warby Parker mainly serves the United States, but they do provide international shipping to a limited number of countries....
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Can I use my insurance to cover the cost of glasses?

Warby Parker typically collaborates with various vision insurance plans that may cover part of glasses costs. Coverage details...
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Fit and Adjustments

What is the process for adjusting the fit of my glasses?

To adjust Warby Parker glasses, assess their fit on your face. For loose frames, gently bend the temples inward, and for tight...
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Can Warby Parker glasses be resized?

Warby Parker glasses are not typically designed for resizing, but minor adjustments for comfort can be made, such as tightening...
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