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What is your return policy?

Asked 2 years ago
Warby Parker has a customer-friendly return policy that is designed to ensure satisfaction with eyewear purchases. Customers have the option to return or exchange any frame purchased through Warby Parker within thirty days of receiving their order. This policy applies to both online and in-store purchases. The frames must be in their original condition, which means that they should not show signs of undue wear and tear. To initiate a return, customers can use the return label that is included in their order. In the case that it is misplaced, Warby Parker provides the ability to print a return label from their website. To make the process as smooth as possible, customers are encouraged to return the eyewear in its original packaging. Importantly, if customers are interested in trying on multiple pairs of glasses, Warby Parker also has a Home Try-On program. This allows customers to select five pairs of glasses to try at home for five days without any upfront cost. After the trial period, customers can choose to keep the pair they love and return the other four. For the most accurate and up-to-date details regarding the return policy, it can be beneficial to visit the Warby Parker website directly. There, customers can find specific guidelines and instructions related to returns, exchanges, and any other inquiries they may have.
Answered Jul 3rd 2025

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