What features does Vocalocity offer?

Vocalocity is a comprehensive business communication system that comes equipped with a wide range of features to enhance productivity and streamline communication processes. Some of the key features offered by Vocalocity include advanced call routing, auto attendants, voicemail-to-email transcription, call recording, caller ID, conference calling, call forwarding, virtual extensions, on-hold music, and customizable call queues. Moreover, Vocalocity also offers helpful tools like call analytics and reporting, integration with popular CRM platforms, mobile apps, and a user-friendly online portal for easy management of settings and preferences. With these features, Vocalocity ensures seamless communication, efficient call handling, and the ability to stay connected from anywhere, empowering businesses to deliver exceptional customer service and improve overall efficiency.