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Vocalocity Customer FAQ

Top Answers & How-to Guides

What is Vocalocity's Phone Number?

The question we are asked most often is about how to talk to Vocalocity customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is Vocalocity suitable for international calls?

Yes, Vocalocity is suitable for international calls. Vocalocity offers a wide range of international calling options that cater to...
Ask any question you have about Vocalocity customer service, get an answer now.

Overview

What is Vocalocity?

Vocalocity is a leading cloud-based business phone system provider that offers cost-effective and reliable VoIP solutions to businesses....

How does Vocalocity work?

Vocalocity is a cloud-based phone system that revolutionizes business communication. Its functionality is based on Voice over Internet Firstly, Vocalocity provisions a virtual phone number, which can be an existing number or a new one. Users can then choose their preferred devices, such as IP phones or softphones, to connect with the Vocalocity cloud. Once connected, Vocalocity provides a feature-rich platform for placing and receiving calls. Users have access to advanced call management features like call forwarding, call recording, and voicemail-to-email transcription. The system also enables seamless integration with other business applications such as CRM or helpdesk systems, boosting productivity. Vocalocity operates using a subscription model, which includes a robust support system. Their knowledgeable team assists with setup and ongoing support, ensuring a smooth and reliable communication system for businesses of all sizes....

What features does Vocalocity offer?

Vocalocity is a comprehensive business communication system that comes equipped with a wide range of features to enhance productivity...

Compatibility

Can Vocalocity be used on mobile devices?

Yes, Vocalocity can be used on mobile devices. Vocalocity offers a mobile app that is compatible with both iOS and Android devices....

Can I keep my existing phone number when switching to Vocalocity?

Yes, you can keep your existing phone number when switching to Vocalocity. As a leading provider of voice over IP (VoIP) services,...

Pricing

What is the pricing for Vocalocity?

The pricing for Vocalocity varies depending on the specific needs and requirements of a business. Vocalocity offers flexible pricing...

Are there any additional fees or hidden costs with Vocalocity?

No, there are no additional fees or hidden costs with Vocalocity. We believe in transparent pricing and strive to provide our customers...

Suitability

Is Vocalocity suitable for small businesses?

Yes, Vocalocity is an ideal choice for small businesses. With its wide range of features and flexibility, Vocalocity offers tailored...

Is Vocalocity suitable for international calls?

Yes, Vocalocity is suitable for international calls. Vocalocity offers a wide range of international calling options that cater to...

Functionality

How does Vocalocity handle call routing and forwarding?

Vocalocity handles call routing and forwarding efficiently through advanced features and smart technology. When a call comes in, Vocalocity's...

Can Vocalocity integrate with other business tools or CRMs?

Yes, Vocalocity can integrate with other business tools or CRMs. Vocalocity offers seamless integration with popular CRM platforms...

Support

What is the customer support availability for Vocalocity?

Vocalocity provides exceptional customer support availability to ensure its clients receive timely assistance whenever needed. The...

Help me with my Vocalocity customer service issue

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