How does Vocalocity work?

Vocalocity is a cloud-based phone system that revolutionizes business communication. Its functionality is based on Voice over Internet Protocol (VoIP) technology, which allows voice data to be transmitted over the internet rather than traditional phone lines. Firstly, Vocalocity provisions a virtual phone number, which can be an existing number or a new one. Users can then choose their preferred devices, such as IP phones or softphones, to connect with the Vocalocity cloud. Once connected, Vocalocity provides a feature-rich platform for placing and receiving calls. Users have access to advanced call management features like call forwarding, call recording, and voicemail-to-email transcription. The system also enables seamless integration with other business applications such as CRM or helpdesk systems, boosting productivity. Vocalocity operates using a subscription model, which includes a robust support system. Their knowledgeable team assists with setup and ongoing support, ensuring a smooth and reliable communication system for businesses of all sizes.