How Do I Reset My Username and Password with Vanguard?

If you cannot access your Vanguard financial services account because you have forgotten your password and/or your username, then you need to recover your username and/or reset your password so you can regain access. If you have forgotten both, you need to recover your username before you reset your password.

Vanguard offers online financial services, so if you have forgotten your username or password and can't log in, you may be desperate to regain access to your account as quickly as possible. Read on to find out how to reset your password and recover your username so you can regain access to your Vanguard account.

How to Recover Your Username

1. Go to the Vanguard password reset page.

2. Click on the checkbox beside the "I Forgot My Username" option.

3. Click on the "Continue" button.

4. Answer the security questions.

5. Open the email you have linked to your Vanguard account.

6. Open the email Vanguard sent you. It will contain your username.

You cannot change your Vanguard username after you have set up your account. The only way to get a different username would be to close down your current account and sign up for a new one with a new username

How to Reset Your Password

1. Go to the Vanguard password reset page.

2. Click on the checkbox beside the "I Forgot My Password' option.

3. Click on the "Continue" button.

4. Enter your username.

5. Open the email you have linked to your Vanguard account.

6. Open the email Vanguard sent you.

7. Click on the link in the email. You will be taken to a page where you can reset your password.

8. Confirm your new password. Your password will now be reset, and you can log in from the Vanguard home page.

If You Need Help

If you have any trouble recovering your username or resetting your password for your Vanguard account, you can contact Vanguard's customer service for help. There are phone, help desk, and live chat contact options.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Reset My Username and Password with Vanguard?

Why does GetHuman Write How-to Guides for Vanguard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Vanguard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Username and Password with Vanguard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Vanguard

Asked 4 years ago
Updated 2 years ago
Viewed 2,353,884 times
Vanguard
Change Vanguard password
recover Vanguard username
forgot Vanguard username and password
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!