What happens if I am not at home to receive the package?
If you are not at home to receive a package delivered by UK Mail, the courier will attempt a few options to ensure successful delivery. Firstly, they might try to leave the package with a neighbor, provided they are willing to accept it on your behalf. Alternatively, they could leave the package in a secure place at your property, like a porch or designated safe spot, as long as it meets their guidelines for safe delivery. If neither of these options is possible, the courier will leave a calling card with instructions on how to rearrange delivery at a more convenient time or to collect the package from a local depot. UK Mail aims to make the delivery process as convenient as possible for recipients, even when they are not available to receive the package in person.
Answered May 3, 2024
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