Can I change the delivery address after placing an order?

Asked a year ago
Unfortunately, once an order is placed with UK Mail, it is not possible to change the delivery address. This is because once an order is processed, it is assigned a specific route and delivery schedule. Changing the delivery address would disrupt the entire logistics process and potentially cause delays or issues with the delivery. To ensure a successful delivery, it is crucial to provide the correct delivery address at the time of placing the order. If there is a mistake in the address, it is recommended to contact the sender or retailer immediately to see if any adjustments can be made. In some cases, they may be able to intercept the parcel and redirect it to the correct address, but this cannot be guaranteed. It is always best to double-check the delivery address before confirming an order to avoid any inconvenience or complications.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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