1. All Companies › 
  2. UGG Customer Service › 
  3. FAQ
Updated

UGG Customer FAQ

Top Answers & How-to Guides

What is UGG's Phone Number?

The question we are asked most often is about how to talk to UGG customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I exchange or return my UGG boots if they don't fit?

Yes, you can exchange or return your UGG boots if they don't fit. UGG offers a hassle-free and convenient return policy for their customers....
Ask any question you have about UGG customer service, get an answer now.
Contact UGG customer service

Weather Resistance

Can I wear UGG boots in the rain or snow?

UGG boots are not recommended for wear in heavy rain or snow. While UGG boots are made from high-quality sheepskin, which naturally...
Read more

Materials

Are UGG boots made with real sheepskin?

Yes, UGG boots are made with real sheepskin. UGG prides itself on using only the highest quality sheepskin for their boots. The sheepskin...
Read more

Warranty

Do UGG boots come with a warranty?

Yes, UGG boots come with a limited warranty. UGG offers a one-year warranty from the date of purchase for any defects in materials...
Read more

Return Policy

Can I exchange or return my UGG boots if they don't fit?

Yes, you can exchange or return your UGG boots if they don't fit. UGG offers a hassle-free and convenient return policy for their customers....
Read more

Help me with my UGG customer service issue

Ask any question you have about UGG customer service. We will do our best to get you answers right away.
We look to the UGG issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
UGG issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated