UGG Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about UGG customer service, archive #1. It includes a selection of 1 issue(s) reported December 26, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased boots that didn't fit, so I requested an exchange. I received an email confirming the exchange on December 1st. I sent the boots back on the 2nd, and another email showed they were shipped to UGG on December 7th. I'm still waiting for the boots I wanted in exchange, and it's been three weeks now. I've been a loyal customer of UGG for a few years and this is very disappointing to me.
Reported by GetHuman-samgilbe on четверг, 26 декабря 2019 г., 15:11

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