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Truckways Customer FAQ

Top Answers & How-to Guides

What is Truckways's Phone Number?

The question we are asked most often is about how to talk to Truckways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Truckways Customer Questions

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Services Offered

What services does Truckways offer?

Truckways provides a wide range of services in transportation and logistics. They specialize in both long-haul and short-haul...
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Do you offer long-term truck rentals?

Truckways primarily focuses on logistics and freight services rather than long-term truck rentals. While they may provide...
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Cost and Payment

How much does it cost to hire a truck?

The cost to hire a truck from Truckways depends on various factors, including truck type and size, use duration, travel...
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What are the payment options?

Truckways caters to various payment methods including credit and debit cards, bank transfers, and checks. Options may vary...
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Are there any additional fees or surcharges?

Truckways may charge extra fees or surcharges based on factors like freight type, distance, and handling needs. Such fees can...
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Truck Availability

What types of trucks are available for hire?

Truckways provides a wide variety of trucks for hire, including light-duty trucks for local deliveries, medium-duty trucks for...
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How long can I hire a truck for?

The rental duration for trucks from Truckways can vary based on factors like truck type and customer needs. Rentals can range...
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Are there any mileage restrictions?

Truckways implements mileage restrictions that depend on the service used, shipment type, and vehicle. These guidelines aim to...
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Booking and Cancellations

Can I cancel or reschedule a booked truck?

Truckways permits cancellations or rescheduling, but policies differ based on the booking details. Customers should review the...
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Is there an age requirement to hire a truck?

Truckways generally requires drivers to be at least eighteen years old for standard truck hires, but larger vehicles may need...
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Insurance and Safety

Does Truckways provide insurance coverage?

Truckways recognizes the significance of protecting shipments during transport and offers various insurance coverage options....
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What safety measures are in place during transportation?

Truckways prioritizes safety in transportation by providing comprehensive driver training, regular performance monitoring,...
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Driver Requirements

Do I need to provide my own driver?

Truckways typically provides drivers as part of their logistics and freight services, allowing for a smooth operation with...
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What is the process for returning a hired truck?

Returning a hired truck from Truckways generally involves inspecting the vehicle for damages, cleaning it, refueling it to the...
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