1. All Companies › 
  2. Troy-Bilt Customer Service › 
  3. FAQ
Updated

Troy-Bilt Customer FAQ

Top Answers & How-to Guides

What is Troy-Bilt's Phone Number?

The question we are asked most often is about how to talk to Troy-Bilt customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Troy-Bilt offer attachments for their string trimmers?

Yes, Troy-Bilt offers a wide range of attachments for their string trimmers. These attachments are designed to enhance the versatility...
Ask any question you have about Troy-Bilt customer service, get an answer now.
Contact Troy-Bilt customer service

Recent Troy-Bilt Customer Questions

I can't find the fuel filter on my push mower

On most Troy-Bilt push mowers, the fuel filter is typically located in the fuel line between the fuel tank and the carburetor. It can be a small, cylindrical or inline filter. To access it, you may need to remove the engine cover or the air filter housing, depending on the model. Take care when handling fuel components and ensure the engine is turned off and cool before inspecting or replacing the fuel filter.
Asked Dec 18, 2024 5:26 PM

Where is model number on troy-bilt mowers

The model number on Troy-Bilt mowers can typically be found on a sticker or metal plate. For walk-behind mowers, the model number is likely on the rear of the mower deck. For riding mowers, it's usually located under the seat or on the underside of the seat. Remember that model numbers are usually a combination of numbers and letters, and you may need this information for buying parts or servicing your Troy-Bilt mower in the future. Always make sure the mower is off and cooled down before looking for the model number to ensure safety.
Asked May 26, 2024 5:57 PM

Troy-bilt 2600 snowblower switch for chute control

The Troy-Bilt 2600 is a pressure washer model rather than a snowblower. However, on Troy-Bilt snowblowers, the chute control switch, also known as the chute rotation handle, is typically located on the chute assembly itself. By rotating the control switch, you can adjust the direction where the snow is blown out. Always ensure the snowblower is turned off and any moving parts have stopped before touching this area to avoid injuries.
Asked May 13, 2024 7:37 PM

Help me with my Troy-Bilt customer service issue

Maintenance

What type of oil should I use for my Troy-Bilt engine?

For optimal performance and engine longevity, we recommend using SAE 10W-30 oil, specifically formulated for small engines, in your...
Read more

How often should I change the air filter in my Troy-Bilt snow blower?

We recommend changing the air filter in your Troy-Bilt snow blower every season or after every 25 hours of use, whichever comes first....
Read more

What is the proper way to store my Troy-Bilt generator during the offseason?

To store your Troy-Bilt generator during the offseason, follow these proper steps: 1. Start by disconnecting the spark plug wire to ensure safety. 2. Drain all fuel from the tank and carburetor to prevent damage from fuel deterioration. Use a fuel stabilizer or run the engine until it's out of gas. 3. Change the oil while the engine is still warm, ensuring that the oil is at the recommended level. 4. Inspect the air filter and clean or replace it if necessary. 5. Store the generator in a clean and dry area, protected from dust, moisture, and extreme temperatures. 6. Cover the generator with a suitable, breathable cover to shield it from dirt and debris. 7. Keep the generator in an upright position to prevent oil and fuel leakage. 8. Periodically check the generator throughout the offseason for any maintenance requirements or issues to address promptly....
Read more

How often should I sharpen the blades on my Troy-Bilt push mower?

To maintain optimal cutting performance, it is recommended to sharpen the blades on your Troy-Bilt push mower at least once a mowing...
Read more

Usage

Can I use ethanol-blended fuel in my Troy-Bilt chainsaw?

It is not recommended to use ethanol-blended fuel in Troy-Bilt chainsaws. Ethanol can cause damage to the fuel system, engine components,...
Read more

Can I use my Troy-Bilt pressure washer to clean my car?

Yes, you can definitely use your Troy-Bilt pressure washer to clean your car. However, there are a few precautions you need to take....
Read more

Specifications

What is the recommended cutting height for my Troy-Bilt riding mower?

The recommended cutting height for your Troy-Bilt riding mower depends on the specific model you own. However, as a general guideline,...
Read more

What is the warranty period for Troy-Bilt power tools?

The warranty period for Troy-Bilt power tools varies depending on the specific tool. Generally, most Troy-Bilt power tools come with...
Read more

Accessories

Does Troy-Bilt offer attachments for their string trimmers?

Yes, Troy-Bilt offers a wide range of attachments for their string trimmers. These attachments are designed to enhance the versatility...
Read more
We look to the Troy-Bilt issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Troy-Bilt issues reported to GetHuman
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated