If you're here looking up Synchrony Bank customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Synchrony Bank also goes by or is associated with the names GE Capital Retail Bank, GE Capital, GE Capital Retail, Synchrony Financial. They are considered to be part of the following sectors and industries: Commercial Banking, Loan/Lender. Synchrony Bank is associated with terms like Banking, Loan, Lender by their customers and industry analysts. Their competition, in the eyes of customers, are companies like American Express, Credit Acceptance Corporation, Equifax, Green Dot. They employ 15,000 people according to customers in the know.