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TouchofClass.com Customer FAQ

Top Answers & How-to Guides

What is TouchofClass.com's Phone Number?

The question we are asked most often is about how to talk to TouchofClass.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I sign up for the newsletter?

To subscribe to the Touch of Class newsletter, visitors should look for a sign-up option on the main website, typically found...

How do I create an account?

To set up an account on TouchofClass.com, visit the website and find the "Sign In" or "Create Account" option at the top right....
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Recent TouchofClass.com Customer Questions

Help me with my TouchofClass.com customer service issue

Order Management

How do I track my order?

To track an order from TouchofClass.com, customers should visit the website where they can find the order tracking section,...
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Can I cancel or change my order?

TouchofClass.com generally allows order cancellations and changes, but it depends on the order's status. Quick action is...
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What should I do if I receive a damaged or defective item?

If a customer receives a damaged or defective item, they should first inspect it and document any damages with photographs....
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What is your policy for lost or stolen packages?

TouchofClass.com has set procedures for lost or stolen packages, advising customers to check with the shipping carrier first....
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Account and Newsletter

How do I sign up for the newsletter?

To subscribe to the Touch of Class newsletter, visitors should look for a sign-up option on the main website, typically found...
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How do I create an account?

To set up an account on TouchofClass.com, visit the website and find the "Sign In" or "Create Account" option at the top right....
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How can I provide feedback on my shopping experience?

TouchofClass.com appreciates customer input for enhancing the shopping experience. Customers can share feedback via website...
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Returns and Exchanges

Can I return or exchange an item?

TouchofClass.com allows returns and exchanges within 30 days if items are unused and in original packaging. Customers should...
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What is your return policy?

TouchofClass.com aims to facilitate customer satisfaction with a return policy that generally allows returns within thirty days...
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Are there any restrictions on the types of items that can be returned?

Touch of Class has a return policy that varies by item type. Generally, returns must be in original condition with packaging,...
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Shipping and Delivery

What is the estimated delivery time?

Delivery times on TouchofClass.com generally range from seven to fourteen business days, influenced by product type, shipping...
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Do you offer international shipping?

TouchofClass.com primarily focuses on domestic orders in the United States, with international shipping being considered on a...
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What are the business hours of Touch of Class?

Touch of Class usually operates Monday to Friday from approximately 9:00 AM to 5:00 PM Eastern Time, but these hours can change...
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Payment and Promotions

What payment methods are accepted?

TouchofClass.com accepts various payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Are there any promotions or discounts available?

TouchofClass.com often has seasonal promotions that may include discounts, free shipping, or special deals. To keep up with...
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Do you offer gift wrapping services?

TouchofClass.com does not officially provide gift wrapping services, although some items may come in decorative packaging....
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Is my personal information secure?

TouchofClass.com prioritizes customer privacy and data protection through various security methods such as encryption and...
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We look to the TouchofClass.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TouchofClass.com issues reported to GetHuman
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