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Total Wireless Customer FAQ

Top Answers & How-to Guides

What is Total Wireless's Phone Number?

The question we are asked most often is about how to talk to Total Wireless customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Total Wireless' refund and return policy?

Total Wireless’ refund and return policy ensures customer satisfaction. If you are not completely content with your purchase, you have...
Ask any question you have about Total Wireless customer service, get an answer now.
Contact Total Wireless customer service

Overview

What is Total Wireless?

Total Wireless is a prepaid cellphone service provider that operates on the nation's largest and most reliable networks. It offers...
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Functionality

How does Total Wireless work?

Total Wireless works on the principle of leveraging existing wireless networks to provide affordable and reliable cell phone service....
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Network

What network does Total Wireless use?

Total Wireless operates on the reliable and extensive network of Verizon. As an MVNO (Mobile Virtual Network Operator), Total Wireless...
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Number Porting

Can I keep my current phone number when switching to Total Wireless?

Yes, you can keep your current phone number when switching to Total Wireless. They offer a quick and hassle-free process to transfer...
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Plans and Pricing

What are the available Total Wireless plans and pricing?

Total Wireless offers a range of affordable plans to suit different needs. The plans include options for individuals and families....
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Compatibility

What devices are compatible with Total Wireless?

Total Wireless is compatible with a wide range of devices. The network supports both GSM and CDMA technologies, making it compatible...
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Can I bring my own phone to Total Wireless?

Yes, you can bring your own phone to Total Wireless. Total Wireless is a prepaid wireless service provider that allows customers to...
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Coverage

Is Total Wireless coverage available in my area?

Yes, Total Wireless provides coverage in most areas across the United States. We utilize the extensive network of one of the largest...
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Refunds and Returns

What is Total Wireless' refund and return policy?

Total Wireless’ refund and return policy ensures customer satisfaction. If you are not completely content with your purchase, you have...
Read more

Help me with my Total Wireless customer service issue

Ask any question you have about Total Wireless customer service. We will do our best to get you answers right away.
We look to the Total Wireless issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Total Wireless issues reported to GetHuman
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