© GetHuman Inc.

Thewalkingcompany.com Customer FAQ

Top Answers & How-to Guides

What is Thewalkingcompany.com's Phone Number?

The question we are asked most often is about how to talk to Thewalkingcompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Thewalkingcompany.com customer service, get an answer now.
Contact Thewalkingcompany.com customer service

Recent Thewalkingcompany.com Customer Questions

Help me with my Thewalkingcompany.com customer service issue

Newsletter and Promotions

How do I sign up for the newsletter?

To subscribe to The Walking Company's newsletter, visit their website where you should find an option to enter your email...
Read more

Are gift cards available for purchase?

The Walking Company does sell gift cards, available in various denominations, suitable for both online and in-store shopping....
Read more

Do you offer any loyalty or rewards programs?

The Walking Company does not have a specific loyalty or rewards program currently but may offer promotions and discounts...
Read more

Can I use a promo code with my order?

Yes, promo codes can generally be used on Thewalkingcompany.com, but there are specific terms that must be followed, such as...
Read more

Returns and Exchanges

What is the return policy?

The Walking Company's return policy allows returns within thirty days of purchase for unworn items with original packaging....
Read more

Can I exchange an item?

Yes, The Walking Company generally permits exchanges if items are unused, in original condition, and within a specific time...
Read more

What is your warranty policy?

The Walking Company has a warranty policy that typically covers manufacturing defects in footwear. It may offer repairs,...
Read more

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from The Walking Company, promptly examine and document its condition. Consult the...
Read more

Shipping and Tracking

Do you offer free shipping?

The Walking Company frequently offers free shipping promotions based on certain criteria, such as minimum order value....
Read more

How long does shipping take?

Shipping duration from Thewalkingcompany.com varies based on the shipping method, destination, and processing time. Standard...
Read more

Can I track my order?

Yes, customers can track their orders through The Walking Company by using a tracking number provided in a confirmation email....
Read more

Do you offer international shipping?

The Walking Company's international shipping policy may vary based on the destination, carriers, and product availability....
Read more

How can I change my shipping address after placing an order?

To change a shipping address after placing an order with The Walking Company, it is crucial to act swiftly. Customers should...
Read more

Store Information and Payment

What payment methods do you accept?

The Walking Company typically accepts various payment options including major credit cards like Visa, MasterCard, and American...
Read more

Do you have a physical store location?

The Walking Company has various physical store locations, typically found in shopping malls and retail centers across the...
Read more
We look to the Thewalkingcompany.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Thewalkingcompany.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!