Can I exchange an item?

Yes, The Walking Company typically allows customers to exchange items under certain conditions. If you wish to exchange a product, it is important to first ensure that the item you want to return is in its original condition, unused, and with all the original packaging and tags intact. Customers usually have a specific time frame to initiate an exchange, often within thirty days of purchase, though this can vary, so it is always a good idea to check the specific policies listed on the website. Once you are ready to proceed with an exchange, you will typically need to start the process by following the guidelines outlined on The Walking Company's website. This may include providing specific details about your order and the item you would like to exchange it for. Additionally, keep in mind that exchanges may be subject to stock availability. For the most accurate and up-to-date information regarding exchange procedures, including any additional policies that may apply, it is advisable to refer to the current web page on The Walking Company’s site.