Thewalkingcompany.com Customer Service Issues

The support service, like the onsite chat, appears to be a poorly functioning faux AI system. The responses do not address the inquiries properly, leading to frustration and difficulty in getting help. It seems impossible to get relevant answers, even to simple questions like customer service hours. I am looking for contact information for the corporate headquarters in California to address these issues. While I was interested in their offerings for medical reasons, the negative feedback and my own experience have made me wary. I have never visited one of their physical stores, so I rely on the online platform for assistance and guidance.