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The Great Courses Customer FAQ

Top Answers & How-to Guides

What is The Great Courses's Phone Number?

The question we are asked most often is about how to talk to The Great Courses customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I share my account with others?

No, sharing your account with others is not allowed. Each account is intended for individual use only. It is against our terms of service...

Are subtitles or transcripts available for the lectures?

Yes, subtitles or transcripts are available for the lectures of The Great Courses. We understand that different learners have unique...
Ask any question you have about The Great Courses customer service, get an answer now.
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Accessibility

Can I access the courses on multiple devices?

Yes, you can access The Great Courses on multiple devices. Our online platform is designed to be flexible and user-friendly, allowing...
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Can I download the lectures for offline viewing?

Yes, you can download lectures for offline viewing with The Great Courses. By using The Great Courses app or website, you have the...
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Can I share my account with others?

No, sharing your account with others is not allowed. Each account is intended for individual use only. It is against our terms of service...
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Duration

What is the duration of each course?

The duration of each course offered by The Great Courses varies depending on the topic and depth of the subject matter. Courses can...
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Prerequisites

Do I need any prior knowledge to take these courses?

No prior knowledge is required to take The Great Courses. The courses are designed for learners of all levels and backgrounds. Each...
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Materials

Are course materials included with the purchase?

Yes, course materials are included with the purchase of The Great Courses. When you purchase a course, you will receive all the necessary...
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Limits

Is there a limit to how many courses I can take at once?

No, there is no limit to how many courses you can take at once with The Great Courses. We encourage our students to pursue as many...
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Access Period

How long will I have access to the course materials?

When you enroll in a course from The Great Courses, you will have lifetime access to the course materials. This means that you can...
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Assessment

Are there any assignments or tests in the courses?

No, there are no assignments or tests in The Great Courses. The courses are designed to provide self-paced learning without the pressure...
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Can I earn college credit for completing a course?

No, The Great Courses do not offer college credit for completing a course. The Great Courses are designed more for personal enrichment...
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Refund Policy

What if I am not satisfied with a course? Is there a refund policy?

Yes, The Great Courses offers a satisfaction guarantee and a refund policy. If you are not completely satisfied with a course, you...
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Accessibility Features

Are subtitles or transcripts available for the lectures?

Yes, subtitles or transcripts are available for the lectures of The Great Courses. We understand that different learners have unique...
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Help me with my The Great Courses customer service issue

Ask any question you have about The Great Courses customer service. We will do our best to get you answers right away.
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