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Tesla Motors Customer FAQ

Top Answers & How-to Guides

What is Tesla Motors's Phone Number?

The question we are asked most often is about how to talk to Tesla Motors customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the cost of owning a Tesla vehicle?

The cost of owning a Tesla vehicle consists of purchase price, ongoing maintenance, and charging expenses. Tesla offers a range of...
Ask any question you have about Tesla Motors customer service, get an answer now.

Recent Tesla Motors Customer Questions

2018 model s passenger side handle and backup camera won't work

We're sorry to hear about the issue with your Model S's passenger side handle and backup camera. While we don't have the ability to diagnose or repair the issue directly, we can offer some general advice. It sounds like there may be an electrical or mechanical issue, possibly related to the wiring or the components themselves. Keep in mind that Tesla vehicles are highly computerized, and in some cases, a hard reset could resolve such problems. If the issue persists after attempting a reset, it's time to schedule an appointment with a Tesla Service Center. Their trained technicians have the necessary tools and knowledge to accurately diagnose and repair the issue.
Asked Apr 17, 2024 12:56 AM

Help me with my Tesla Motors customer service issue

Overview

What is Tesla Motors?

Tesla Motors is an innovative and environmentally-conscious automotive company founded by Elon Musk in 2003. Tesla specializes in the...

Vehicle Types

What kind of vehicles does Tesla produce?

Tesla produces a range of all-electric vehicles, including sedans, SUVs, and sports cars. Their current lineup consists of the Model...

Range

What is the range of a Tesla vehicle?

The range of a Tesla vehicle depends on the model and battery pack installed. Tesla currently offers several models, including the...

Charging

How long does it take to charge a Tesla vehicle?

The time it takes to charge a Tesla vehicle depends on various factors such as the battery size, charging method, and available charging...

Does Tesla offer any charging solutions for home?

Yes, Tesla offers a range of charging solutions for home use. They have designed the Tesla Wall Connector, a high-powered charger that...

Autopilot

What is Autopilot?

Autopilot is an advanced driver-assistance system developed by Tesla Motors. It allows Tesla vehicles to automatically steer, accelerate,...

Test Drive

Can I test drive a Tesla before purchasing?

Yes, you can test drive a Tesla before making a purchase. At Tesla Motors, we believe in providing an exceptional customer experience,...

Warranty

What is the warranty on Tesla vehicles?

The warranty on Tesla vehicles includes a Basic Vehicle Limited Warranty and a Battery and Drive Unit Limited Warranty. The Basic Vehicle...

Maintenance

How often does a Tesla vehicle require maintenance?

A Tesla vehicle requires maintenance less frequently compared to traditional gasoline-powered vehicles. As electric cars have fewer...

Ownership Benefits

What are the benefits of owning a Tesla vehicle?

Owning a Tesla vehicle comes with numerous benefits. Firstly, Tesla cars are fully electric, which means no need for gasoline, resulting...

Financial Options

Does Tesla offer any financing or leasing options?

Yes, Tesla offers financing and leasing options to make their vehicles more accessible to customers. They have partnered with various...

Cost

What is the cost of owning a Tesla vehicle?

The cost of owning a Tesla vehicle consists of purchase price, ongoing maintenance, and charging expenses. Tesla offers a range of...
We look to the Tesla Motors issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tesla Motors issues reported to GetHuman
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