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Tesla Motors Customer FAQ

Top Answers & How-to Guides

What is Tesla Motors's Phone Number?

The question we are asked most often is about how to talk to Tesla Motors customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tesla Motors Customer Questions

2018 model s passenger side handle and backup camera won't work

We're sorry to hear about the issue with your Model S's passenger side handle and backup camera. While we don't have the ability to diagnose or repair the issue directly, we can offer some general advice. It sounds like there may be an electrical or mechanical issue, possibly related to the wiring or the components themselves. Keep in mind that Tesla vehicles are highly computerized, and in some cases, a hard reset could resolve such problems. If the issue persists after attempting a reset, it's time to schedule an appointment with a Tesla Service Center. Their trained technicians have the necessary tools and knowledge to accurately diagnose and repair the issue.
Asked Apr 17, 2024 12:56 AM

Help me with my Tesla Motors customer service issue

Company Information

What is Tesla Motors?

Tesla, Inc., founded in 2003, is an American company dedicated to promoting sustainable energy through electric vehicles and...

What kind of vehicles does Tesla produce?

Tesla manufactures a variety of electric vehicles, including the luxury Model S sedan, the affordable Model 3 sedan, the...

What are the differences between Tesla models?

Tesla offers various electric vehicles tailored to different needs, including luxury, affordability, versatility, and family...

Vehicle Performance

What is the range of a Tesla vehicle?

The range of a Tesla varies by model and configuration, with the Model S offering about 405 miles, Model 3 around 358 miles,...

How long does it take to charge a Tesla vehicle?

Charging times for Tesla vehicles can differ based on the charger type and vehicle, ranging from 20 to 60 hours on a standard...

What is Autopilot?

Autopilot is an advanced driving assistance system from Tesla that promotes convenience and safety through features like...

Charging Solutions

Does Tesla offer any charging solutions for home?

Tesla provides various home charging solutions, primarily the Tesla Wall Connector for fast charging, which is installable...

How do I find a Tesla charging station?

To locate a Tesla charging station, one can use the Tesla website or mobile app, which show Supercharger locations and...

Does Tesla offer any home charging equipment?

Tesla provides home charging options, including the Wall Connector, which offers speedy charging and can be installed in...

Test Drives and Warranty

Can I test drive a Tesla before purchasing?

Teslas can be test-driven prior to purchase, with opportunities available at showrooms or designated locations. Interested...

What is the warranty on Tesla vehicles?

Tesla provides a varied warranty for its vehicles, typically a four-year or fifty thousand miles basic warranty covering...

How often does a Tesla vehicle require maintenance?

Tesla vehicles have reduced maintenance needs due to fewer moving parts. Key tasks include tire rotations every six to eight...

Ownership Benefits

What are the benefits of owning a Tesla vehicle?

Tesla vehicle ownership provides numerous advantages, including long electric ranges, rapid charging through the Supercharger...

Does Tesla offer any financing or leasing options?

Tesla offers financing and leasing options to assist in vehicle ownership. Customers can finance through Tesla's partners or...

What is the cost of owning a Tesla vehicle?

The cost of owning a Tesla varies depending on model, driving habits, and location. Initial prices range from the more...
We look to the Tesla Motors issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tesla Motors issues reported to GetHuman
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