What is the return policy?
Asked 6 months ago
Our return policy at Swiss Colony is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return process. Simply contact our customer service within 30 days of receiving your order, and we will guide you through the return procedure. We accept returns for unopened and unused items, as well as defective or damaged products. Once we receive the returned item(s), we will issue a refund or exchange, depending on your preference. Please note that some perishable and personalized items may not be eligible for return. For more detailed information on our return policy and any specific exemptions, please refer to our Returns page or contact our dedicated customer service team. Your satisfaction is our top priority!
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