What is the refund policy for cancellations?

The refund policy for cancellations with Swiss Airlines is subject to the fare conditions and ticket type purchased. Refunds are typically available for tickets that specifically state they are refundable. For non-refundable tickets, passengers may be eligible for a partial refund or credit towards future travel, depending on the fare rules. However, fees and charges might apply. It is important to note that refund processes and conditions may vary based on the specific circumstances and the passenger's booking method. To request a refund, passengers should contact Swiss Airlines directly or consult their travel agent if the booking was made through a third party. Swiss Airlines strives to provide efficient refund solutions and ensure customer satisfaction while adhering to the fare rules and conditions associated with each ticket.