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How can I request special assistance for my flight?

Asked 2 years ago
To request special assistance for a flight booked with Swiss Airlines, it is important to inform them about your needs in advance to ensure a smooth travel experience. Passengers who require assistance due to reduced mobility, medical conditions, or other specific needs can typically make this request during the booking process or after the reservation has been confirmed. It is advisable to reach out to Swiss Airlines as early as possible to guarantee the necessary support is arranged for your journey. When making the request, it is helpful to provide detailed information about the type of assistance required, whether it is wheelchair assistance, help at the airport, or any other accommodations. If the flight is booked through a travel agent, it may also be beneficial to communicate your needs to the agent, who can relay the information to Swiss Airlines on your behalf. For the most up-to-date procedures and to confirm the types of special assistance available, visiting the current Swiss Airlines website is recommended. There, you can find contact information and further details on how to make your special assistance request.
Answered Jun 16th 2025

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